Warranty Information

Warranty Coverage

XPEL warrants XPEL ULTIMATE PLUS™ Series / STEALTH™ Paint Protection Film to be free of manufacturer defects for ten (10) years from the date of purchase. Covered defects include: yellowing, staining, cracking, blistering and delaminating.

Claims Process

To file a claim, first attempt to contact the Authorized XPEL Installer who performed the installation. In the event you are unable to contact the original Authorized XPEL Installer, for any reason, please contact XPEL. You must retain the warranty card, a copy of your original receipt identifying coverage areas and remit to XPEL as requested to process your claim. For valid claims, XPEL will have an Authorized XPEL Installer remove and reapply XPEL Protection Film to areas determined to be covered by the warranty including parts and labor.

Limitations

The warranty and remedies described above are the exclusive warranties available. Authorized XPEL Installers do not have authorization to modify or extend the warranty in any fashion. XPEL will be solely responsible for determining validity of all claims and reserves the right to deny claims that do not meet the criteria as described above. The replacement of the defective film, including parts and labor, is the exclusive remedy; liability does not extend to any other damages, incidental, consequential, or otherwise. Reimbursement for labor charges covered by this warranty will be made directly to the Authorized XPEL Installer and will be calculated by using the coverage allowance published by XPEL.

Warranty Coverage

XPEL warrants professionally sold and installed XPEL FUSION PLUS Ceramic Coating (the “Products”) by an XPEL certified installer to protect your vehicle’s paint finish against: oxidation, loss of gloss, UV damage, Bug impacts, color fading, acid rain and paint chalking. XPEL does not warrant any conditions of, or damage to, the Products other than the conditions described in this Limited Warranty.

Warranty Coverage Cont.

Warranty time periods are four (4) years and are dependent on registration upon installation. Failure to register warranty within 30 days of application, will result in the warranty being terminated.

EXCLUSIONS

• If the operator has deemed to have been negligent or failed to maintain the painted surface in the correct manner
• Damage to the coated surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or damaged by third parties not authorized by XPEL
• Swirl marks, scratches, scuffs, scrapes, chips to the painted surface
• Water spots – water spots are caused by mineral deposits, which if left to dry on the paint and/or ceramic coating may leave a stain, water spots are not covered.
• Damaged caused by collision, accidental damage, vandalism, fire, hail, flood, stones, collision, surface rust, rail dust, physical damage, paint overspray, or vehicle manufacturer’ defects, which may be covered under manufactures protection plan
• Areas that have not be re-coated after a paint or body repair
• Loss of time or use of vehicle while it is inspected and/or treated

General Provisions

This Limited Warranty is offered only to the original purchaser at the time of Product installation. This Limited Warranty may not be transferred, sold or assigned. This Limited Warranty terminates automatically upon any sale, trade or exchange of vehicle. For valid warranty claims, XPEL will have an authorized XPEL installer of its choice remove and reapply the Product to areas determined by XPEL in its sole discretion to be covered by this Limited Warranty, and XPEL will cover parts. The replacement of the defective coating is the exclusive remedy for all Product covered under this Limited Warranty.

ANNUAL INSPECTIONS

Annual inspections must be carried out by an XPEL Certified Installer, within 30 days before or after the installation date of the application or last service date. Failure to complete the inspection, within the required time will void the warranty. Any fee’s or charges by the XPEL Certified Installer will be charged to the owner in order to do the annual inspection – includes but not limited to – exterior wash, decontamination, and inspection. Please keep proof of all inspections, as they must be provided if/when you have a warranty related issue.

LIMIT OF LIABILITY (CLAIMS)

Damage that may be covered under this Limited Warranty must be notated to XPEL within 30 days, failure to do so, will result in the warranty being terminated. 1. XPEL will have an authorized XPEL installer of its choice remove and reapply the “Product” to areas determined by XPEL in its sole discretion to be covered by this Limited Warranty. OR 2. XPEL will pay the owner of the vehicle a maximum amount of $1,000 or the cost of coating application (whichever is less) in full and final settlement of the customers claim under warranty. These are the exclusive remedies for all “Product” covered under this Limited Warranty.

WARRANTY DISCLAIMER

There are no warranties which extend beyond the description on the face hereof, nor are there warranties of fitness for a particular purpose or merchantability applicable to the products. This manufacturer’s warranty does not cover custom products, improper or poor installation of the products which include but is not limited to, application, curing, preparation and detailing. In no event shall the manufacturer be liable or responsible for any loss or damage including, without limitation, direct, indirect or consequential damages, except as expressly set forth herein. This limited warranty is made in lieu of all warranties, expressed or implied, and is void if the product has been subject to abuse, improper installation and/or care. This warranty gives you specific legal rights and you may also have other rights which vary by state or province.

WHAT DO I DO IF I NEED TO MAKE A WARRANTY CLAIM?

This Limited Warranty is the Product owner’s sole and exclusive remedy. To file a warranty claim, you must first submit, within the Limited Warranty period, this warranty card and a copy of your original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect to the authorized XPEL installer who performed the installation of the Product, or in the event you are unable to contact the original authorized XPEL installer, to XPEL at the address below. All warranty claims must include the claimant’s name, phone number, address and the installation address (if different). All warranty claims must be approved by XPEL, and XPEL has the sole authority and discretion to determine the validity of all claims. XPEL reserves the right to deny claims that do not meet the criteria or are otherwise excluded as described above. For more information on this Limited Warranty, call the toll-free telephone number listed below,

XPEL, Inc.
Warranty Claims Department
618 W. Sunset Road
San Antonio, Texas 78216 U.S.A.
Contact XPEL

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